NMLS: 2543747

(832) 762-7928

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Ann Nguyen avatar

Ann Nguyen

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Carol Hoskins-Burks
Carol Hoskins-Burks
2026-09-11
I had a great loan and closing experience with Loan Rocket and Rocket Mortgage over the last two months. From the beginning, the process was smooth, clear, and well-organized. The team communicated consistently, answered my questions quickly, and helped me understand each step along the way. Throughout the loan process, I felt supported and informed. Everything was handled professionally, and the timeline stayed on track. The closing experience was also efficient and stress-free, with clear instructions and helpful guidance from start to finish. Overall, my experience with Loan Rocket and Rocket Mortgage was excellent. I truly appreciate the hard work, responsiveness, and professionalism that made the last two months such a positive experience. Thank you Nyla Nguyen and Vanda Crossley for get me to the finish line.
Lam Be
Lam Be
2026-09-10
My mortgage Dave and my processor Steve are the best! Couldn't done it without them, closing in 28 days! Thanks for being so professional and helping us through this journey
George Gerges
George Gerges
2026-09-10
Our agent Shenoda was amazing to work with.
Melissa Anne
Melissa Anne
2026-09-04
David did an amazing job through the entire loan process, would definitely work with him again and highly recommend.
Krishna Dangal
Krishna Dangal
2026-09-03
had an amazing experience with Loan Factory! Ramesh, my Loan Officer, was truly outstanding — he has deep knowledge of both real estate and the loan process, which made everything so much easier for me. He guided me through every step carefully, explained everything in detail, and reviewed all documents to make sure things went smoothly. Prince, the Processing Officer, was also very responsive and efficient in getting everything finalized on time. Thanks to both of them, my loan process was stress-free and handled with great care. Highly recommend Loan Factory, especially if you get to work with Ramesh and Prince!
Mia Mai
Mia Mai
2026-09-02
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